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Order information from a property file

Tono he tuhinga noo teetehi koonae rawa

2024/2025 holiday hours

Our property enquiry service will not be available from close of business on Friday 20 December 2024 and will start again Friday 10 January 2025.

More holiday hours and deadlines

The types of information you can request to see in a property or properties of interest include:

  • building permits, building consents, general plans and site plans
  • our Council' 'laid drainage' plan if relevant
  • resource consents decisions
  • geotechnical reports
  • full property files.

We have information available about each property in our district.

How to order property information or make an appointment

Apply online

Or:

If you need to come in to look at the information you're after, be aware that access to Council files is provided on an ‘appointment only’ basis. We'll do our best to make sure you get access to the information you want within 5 working days of receiving your request.

For providing hard copies of property information on request, the amount of time taken will depend on how much and what type of information you are asking for.

Liability of property information

The Council does not warrant the accuracy of and disclaims all liability whatsoever of any error, inaccuracy or incompleteness of the information. No person should rely on any information without seeking appropriate independent and professional advice. The information provided does not constitute a Land Information Memorandum (LIM) or any similar document.

Cost

If you’ve contacted us requesting we email or post property information to you, then you'll be charged per half hour for our staff time in sourcing, collating and copying the requested property information on your behalf ($65.00 per half hour plus the costs of materials, photocopying etc.).

The cost for an appointment to view information at one of our offices is $62.50 per half hour, plus the cost of any photocopying of information that is carried out by you during the visit.

For full details, see our fees and charges schedule.

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